Problems with HideMyAss - How to contact them?
HideMyAss VPN has
servers spread over 76 different countries all over the world. They
have over 150,000 active subscribers and increasing every day. But,
when there are so many users they tend to have their problems. So,
what can you do if you have any query or problem regarding HMA
VPN service? This VPN service offers
its users with a number of different options which they can utilize
to solve any problem they might have. Following are the ways through
which users can contact HMA VPN pro providers:
- Email (Support ticket): An easy way to send your question to HMA VPN is through a support ticket. Go to the support ticket option and click/tap on it. If you are logged in, then your email will automatically appear. You can change it if you want to, but it is best to use the same email with which you are registered with VPN HideMyAss Software. Write the subject of your problem and in the text field explain your problem or question in detail. Click ‘send’ and HMA will get back to you as soon as possible.
- Live Chat: This is another way to contact HMA. Users looking for an immediate response should use this feature as it quicker and a much easier way to connect. But, you need to be an active member of HideMyAss VPN to use this feature.
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| HMA Customer Support Service |
- Community (Forum): Solutions to a number of different problems are already available on the website for user to view. If you go to the home page, on the top right hand corner you will see ‘help’. Click on it and you will be directed to the community (forum) where questions are categorized into groups for easy finding of what you are looking for.
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